Useful Links

Useful links to administrations, organisations and specialised offices in Luxembourg.

  • Immigration Office of the Ministry of Foreign Affairs
    Direction de l’Immigration MAEE

Address: 26, route d’Arlon L-1140 Luxembourg
Phone: (+352) 247-84565 de 08:00 -16:00
Opening hours: Monday till Friday from 08:30 am to 12:00 am and from 01:00 pm to 04:00 pm

Welcoming of newly arrived asylum seekers:
Monday till Friday from 08:30 am to 12:00 am
Ministry of Foreign Affairs website

  • OLAI, Luxembourg Welcoming and Integration office
    Office Luxembourgeois de l’Accueil et de l’Intégration

Address:  5, rue Carlo Hemmer, L-1734 – Luxembourg (Black Box LUXEXPO Kirchberg)
Phone: (+352) 247-85700
Opening hours: Monday till Friday from 09:00 am to 12:00 am and from 01:00 pm to 05:00 pm
OLAI website

  • Citizens Portal [Guichet.lu] Applying for international protection

Download of application form
https://guichet.public.lu/citoyens/en/immigration/cas-specifiques/protection-internationale/demande-protection-internationale/index.html

  • Club-based sports

Obtainment of a sports licence for refugees (DPI/BPI)
National Olympic Committee
Comité olympique et Sportif Luxembourgeois (COSL)
Address: 3, route d’Arlon, L-8009 Strassen
Phone: 48 80 48 202,
email: skries@cosl.lu

 

  • Driving Licence

National Society of Automobile Traffic
Société Nationale de Circulation Automobile (SNCA)
Service des permis à conduire
Address: 11, rue de Luxembourg, Sandweiler
Phone: (+352) 8002 3666 (free call)
Open days:  Monday to Friday
Opening hours: 7.30am – 4.45pm
Website: http://snca.lu/

 

  • Education

Education for Newcomers to Luxembourg
Cellule d’accueil scolaire pour élèves nouveaux arrivants (CASNA)
Ministry of Education
Address: 58, boulevard Grande-Duchesse Charlotte, L-1330 Luxembourg,
Phone: 247 – 85277
Email: casna@men.lu

Training and Instruction for adults
Service de la formation des adultes (SFA)
Ministry of Education
Address: 12-14, avenue Emile Reuter (office location)
Postal Address: 29, rue Aldingen L-2926 Luxembourg
Phone: 8002 44 88
Email: sfa@men.lu
Website: http://www.men.public.lu/fr/formation-adultes/index.html

 

  • Health and medical support

Medical examination at the Medico-Social Center and medical clinics at the reception centres for refugees
Division of Health Inspection
Ministry of Health
Phone: 247 – 85650

CNS Affiliation and Medical Expense Reimbursement
Luxembourg Office for Reception and Integration (OLAI)
Secretary of the Social Service
Phone: 247 – 75763
Website: http://cns.public.lu/en.html

  • Language Courses

Website:  youarewelcome.lu/language_learning

  • Material support

Obtainment of a certificate to benefit from service vouchers
OLAI – Office luxembourgeois de l’accueil et de l’intégration (OLAI)
Secrétariat du Service Social
Phone: 247 – 75763

Obtainment of a financial support for parents whose children are enrolled in music schools
Ministère de la Culture – Commissariat à l’enseignement musical
Address: 2, rue Sosthène Weis, L-2722 Luxembourg
Phone: 247 – 86611

 

 

  • ADEM
    Luxembourg’s employment agency
    Agence pour le développement de l’emploi

Jobseekers:
Phone: (+352) 247-88888
Opening hours: Monday till Friday from 08:30 am to 11:30 am and from 02:00 pm to 05:00 pm
Email: info@adem.etat.lu
Agencies and map

Website: http://www.adem.public.lu/en/demandeurs-demploi/index.html

 

  • Citizens Portal [Guichet.lu]

Employer-employee relations (contracts, leave, authorisations, taxes, etc.)
Website: https://guichet.public.lu/citoyens/en/travail-emploi/index.html